![]() Advising a customer to swap their sim card instead of letting the one their phone shipped with would be poor advice for when things don't go as planned. In an ideal world, you pop in an existing sim and everything works. I've lost track of failed activation calls I've had over past half decade related to sim card swapping. Telling any customer to activate a phone elsewhere is a sorry lazy employee.Īre you telling me the 4G nano SIM card that I originally activated in an iPhone 5s and has since been used in a Lumia Icon Windows phone and six different Android phones since shouldn't be activated and the SIM cards that came with those various phones ( now gathering dust in a box somewhere in my home) should have been activated instead? ![]() If you upgraded from Verizon, the phone is set to activate with the included sim card.ĩ times out of 10, all you do is make sure both phones are off then only turn on the new one to activate.Īs far as the indirect rep is concerned, they s u c k. ![]() Swap your sim card if you bought an unlocked phone.
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